This Privacy Policy explains how PetraLumen collects, uses, and protects your personal information when you visit our website or interact with our brand. By using our site, you agree to the practices described below.

Information We Collect
We collect information you provide directly, such as your name, email, phone number, and shipping details when you contact us or place an order. We also collect basic technical data like your IP address, browser type, and pages you visit. This helps us understand how people use our site and lets us improve your experience.

How We Use Your Information
We use your information to complete orders, respond to inquiries, improve our website, and share updates about our products when you choose to receive them. We do not sell your information to anyone.

Cookies
We use cookies to keep the website running smoothly. Cookies help us remember your preferences and understand what content people find useful. You can turn off cookies in your browser settings, but some features of the site may not work as well.

How We Protect Your Information
We use secure systems and controls to protect your personal data from unauthorized access, loss, or misuse. While no online system is perfect, we take reasonable steps to keep your information safe.

Sharing of Information
We may share your information with trusted service providers who help us operate the website, process payments, or deliver products. They only receive the information needed to perform their services and must keep it confidential.

Your Choices
You can request access to your personal data, ask for corrections, or request deletion when appropriate. You can also unsubscribe from our emails at any time.

Links to Other Sites
Our website may contain links to other websites. We are not responsible for how those sites handle your information, so we recommend reviewing their policies.

Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will appear on this page with a revised date.

Contact Us
If you have questions about this Privacy Policy or want to make a data request, you can contact us at:
info@petralumen.com