These Terms and Conditions describe the rules for using the PetraLumen website and purchasing our products. By accessing our site or placing an order, you agree to these terms.

Use of the Website
You agree to use this website for lawful purposes only. You may not attempt to harm, disrupt, or misuse the site or its content in any way.

Products and Availability
PetraLumen offers handcrafted alabaster furniture and decor. Because many items are made from natural stone, slight variations in color and pattern are normal. Product availability may change without notice.

Pricing and Payments
All prices listed on the website are accurate to the best of our knowledge. We reserve the right to update prices at any time. Payments must be completed through the approved methods shown at checkout.

Orders and Acceptance
Placing an order on our website does not guarantee acceptance. We may cancel or refuse an order if we suspect fraud, pricing errors, or incorrect product information. If this happens, we will notify you and issue a refund if applicable.

Shipping and Delivery
Delivery times provided at checkout are estimates. While we work to deliver orders on time, delays can occur due to shipping partners or external factors. PetraLumen is not responsible for delays outside of our control.

Returns and Exchanges
Our return or exchange terms are described on our separate Returns Policy page. If you need help with a return, contact us at support@petralumen.com.

Intellectual Property
All content on this website, including images, designs, logos, and text, is owned by PetraLumen or licensed to us. You may not copy, reproduce, or distribute any content without permission.

Limitation of Liability
We strive to provide accurate information, but we cannot guarantee the site will always be error free. PetraLumen is not liable for any direct or indirect damages that arise from using our website or products, except where required by law.

Third Party Links
Our website may include links to external sites. We are not responsible for the content, privacy practices, or policies of those sites.

Changes to These Terms
We may update these Terms and Conditions at any time. Any changes will take effect once posted on this page.

Contact Us
If you have questions about these Terms and Conditions, reach out to us at:
info@petralumen.com